Shipping policy

RAFTECH.ORG Shipping Policy

Last updated: September 8, 2026

Physical Products

Physical products purchased through RAFTECH.ORG may be prepared, packaged, and shipped by RAFTECH.ORG or by one of our carefully selected third-party fulfillment partners.

Shipping availability, estimated delivery times, and charges may vary by product, destination, fulfillment provider, and shipping method. Applicable shipping charges are displayed during checkout when available.

Order processing time is separate from carrier transit time. Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

When an order ships, tracking information may be provided when tracking is available from the fulfillment provider or carrier.

Multiple Shipments

If an order contains products fulfilled from different locations or by different fulfillment partners, products may arrive in separate shipments.

Shipping Delays

Carrier delays, severe weather, holidays, supply interruptions, incorrect delivery information, and other circumstances outside RAFTECH.ORG's reasonable control may affect delivery times.

If we become aware of a significant problem affecting your order, we will make reasonable efforts to help resolve it.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information during checkout. If you discover an error in your shipping address, contact us as soon as possible.

Once an order has entered fulfillment or been shipped, we cannot guarantee that the delivery address can be changed.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect product, or appears to have been lost during shipment, please contact RAFTECH.ORG with your order number and relevant details. Photographs may be requested for damaged or incorrectly fulfilled orders.

Digital Products and Services

Digital products, downloadable resources, consultations, assessments, and other services do not require physical shipping unless specifically stated on the applicable product page.

International Orders

International shipping availability varies by product. Customers are responsible for applicable duties, taxes, customs charges, or import fees unless otherwise stated during checkout.

Questions About an Order

RAFTECH.ORG
Email: developer@support.raftech.org
Contact: https://raftech.org/contact
Mailing address: PO Box 243, Floyd, VA 24091-0243, United States